News

By Kelly Greenlee

In today’s logistics landscape, the threat of fraud is ever-evolving. As President of RMX Global Logistics, I cannot overstate the importance of proactive fraud prevention—not just for safeguarding assets, but for preserving trust, efficiency, and resilience throughout the supply chain.

Why Fraud Prevention Is Vital

Freight fraud creates cascading risks: legal exposure, denied insurance claims, theft, and reputational damage. A single fraudulent incident, not caught early, can erode a company’s bottom line and ruin client trust. At RMX, our brokerage customers expect more than just shipment delivery; they demand integrity, transparency, and reassurance that every load is protected from end to end.

Traditional fraud defenses—such as background checks, verifying authority, insurance, and safety ratings—are no longer sufficient on their own. A carrier that appears compliant at onboarding can lapse into non-compliance before a load even hits the road. Insurance can expire, unauthorized subcontracting can occur, or double brokering can unfold between booking and pickup. Static checks simply aren’t enough.

Avoiding Outdated Fraud Technologies

Using outdated, one-time verification systems is like locking the front door but leaving the back window wide open. Fraudsters exploit those gaps. Compliance treated as a one-off event fails to account for real-time changes. At RMX, our philosophy is clear: “You don’t just vet once, you verify continuously.”

When selecting a partner for fraud prevention, we recommend using technology that goes beyond the basics. Legacy systems can lack the dynamic intelligence to catch evolving fraud tactics, such as identity spoofing, double brokering, or chameleon carriers regenerating under a new identity.

Why We Trust Highway

That’s why we integrate Highway’s platform into our fraud defense efforts. Highway emphasizes that it all starts with Carrier Identity—knowing exactly who is hauling your freight, and ensuring you’re dealing with the rightful, compliant partner.

They move the industry from static onboarding to load-level compliance. Instead of asking “Is the carrier compliant?” at onboarding, the critical question becomes “Is the carrier compliant right now and for this specific load?”

Highway delivers real-time intelligence: monitoring carrier and driver activity throughout the load lifecycle, blocking high-risk moves, automating compliance checks to reduce errors, and securing communications and identity at every step.

Additionally, their Trusted Freight Exchange, powered by Triumph, incorporates identity proofing, compliance rules, capacity checks, and even credit assurance into the transaction flow, creating a unified and secure alternative to traditional, fraud-prone load boards.

Closing the Gaps, Maintaining Trust

By adopting Highway’s approach combined with RMX’s rigorous standards, we close the gap between onboarding and delivery. We embrace continuous monitoring and real-time validation, not static, outdated vetting. This layered protection allows us to mitigate risk, streamline operations, and preserve the trust our customers place in us.

It is important to choose logistics partners who actively anticipate risk, not just those who check boxes. Fraud prevention isn’t a checkbox; it’s a frontline necessity. At RMX, we’re committed to this defense, and Highway is a cornerstone of that effort.